Effective Date: August 08, 2026
Business Name: PrimoJacket
Website: www.primojacket.com
Email: support@primojacket.com
Phone: +44 7828 498321
At PrimoJacket, protecting your privacy is one of our priorities. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it secure whenever you visit www.primojacket.com or place an order with us.
1. Information We Collect
We may collect the following information when you browse our website, create an account, place an order, or contact our support team.
Personal details including your name, email address, phone number, billing and shipping address.
Order information such as purchased products, order history, returns, and customer support requests.
Payment information processed securely through trusted payment providers. We do not store complete credit or debit card details.
Technical information including IP address, browser type, device information, operating system, and website activity.
Marketing preferences if you choose to subscribe to our newsletter or promotional emails.
2. How We Use Your Information
Your information helps us to:
Process and deliver your orders.
Provide shipping updates and tracking information.
Manage returns, exchanges, and refunds.
Respond to customer service inquiries.
Improve our website, products, and shopping experience.
Prevent fraudulent or unauthorized activities.
Send promotional emails only when you have given your consent.
Meet legal and regulatory requirements.
3. Sharing Your Information
We respect your privacy and never sell or rent your personal information.
Your information may only be shared with trusted third parties such as:
Payment processing providers.
Shipping and courier companies.
Website hosting and technical support providers.
Analytics and marketing service providers.
Government or legal authorities when required by applicable law.
4. Payment Security
All online payments are processed through secure third-party payment gateways. PrimoJacket does not store your complete card details or sensitive payment credentials.
5. Cookies
Our website uses cookies to improve functionality, remember your preferences, analyze website performance, and enhance your shopping experience.
You may disable cookies through your browser settings, although certain website features may not function properly.
6. Data Protection
We use appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.
While we take every reasonable precaution, no online system can guarantee complete security.
7. Data Retention
We retain personal information only for as long as necessary to process orders, provide customer support, comply with legal obligations, and prevent fraud.
8. Your Privacy Rights
Depending on your country or region, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal data where legally permitted.
Withdraw marketing consent at any time.
Request information about how your data is processed.
To exercise these rights, please contact us at support@primojacket.com.
9. Marketing Emails
If you subscribe to our mailing list, we may send promotional offers, new product updates, and store news.
You can unsubscribe at any time using the unsubscribe link included in our emails.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
11. Third-Party Websites
Our website may include links to third-party websites for your convenience. We are not responsible for their privacy practices or website content.
12. International Customers
If you access our website from outside the United Kingdom or United States, your information may be processed in countries where our business operations or service providers are located.
13. Policy Updates
We may revise this Privacy Policy from time to time. Any updates will be published on this page along with the latest effective date.
We recommend reviewing this page periodically to stay informed.
14. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
PrimoJacket
Doing Business As: AmericaJacket
Registered Office
101 Rose Street South Lane
Edinburgh, Scotland EH2 3JG
United Kingdom
Company Number: SC678501
Email: support@primojacket.com
Phone: +44 7828 498321